Cancellation & Change Policy

We only accept order changes or cancellations for orders that have not started processing. We accept and handle all changes or cancellations for unprocessed orders during normal business hours (M-F, 9 am-5 pm PST).

For help with an unprocessed order, please reach out to Please note that order processing times and shipment/delivery dates are subject to change in the event of a national holiday or during other high demand periods.